Return Policy


Under Article. 49 paragraph 4 of the Consumer Code,
and in accordance with and within the limits of the Law Decree n. 206/2005, as amended (the Consumer Code), the customer has the right, within 14 days of receipt of the required goods, to exercise the right of withdrawal.

The customer must send the notice of withdrawal before the expiry of the deadline expires. To communicate its intention to withdraw, the customer must notify {COMPANY}, by thermal
It said, notice by registered letter with return receipt requested, to the address of our office.


In addition to the General Conditions of Sale of {COMPANY}
The customer must return the purchased goods, unused and undamaged, in its original packaging complete in all its parts, together with a copy of the order confirmation and a paper copy of the purchase receipt, within 14 days of receipt of goods to Our address.

The customer is responsible for the decrease in value resulting from the handling other than that it would be sufficient to establish the nature, characteristics and functioning of the asset.
Shipping costs for the return of the asset are charged to the customer. Are excluded from the right of withdrawal (Art. 59 Consumer Code) ‘assets confenzionati customized or personalized.’
The right of withdrawal can not be exercised even on goods which are sold sealed for reasons of hygiene or related to the protection of health (eg. Mattresses, pillows or items of laundry) and as such are not suitable to be returned or replaced after They were opened.
When exercising the right of withdrawal shall respect the provisions established by the Consumer Code and the General Conditions of Sale, the customer is entitled to a refund of the product price.

{COMPANY} will proceed as quickly as possible from the day of receipt of returned products, the refund of the amount through the same method used by the customer for the payment of the order.

The costs and risks of product returns are charged to the customer, who is responsible for the decrease in value resulting from its operation or deterioration during transit.
{COMPANY} reserves the right to seek compensation for any diminution in value ascertained.